Refunds and Returns Policy
Last Updated: 10/02/2025

At Doggy Doodles Studio, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our Refunds and Returns Policy below.

1. Returns Eligibility
We accept returns under the following conditions:

• Items must be returned within 14 days of delivery.
• Items must be unused, in their original packaging, and in resalable condition.
• Personalized or custom-made items are non-returnable unless faulty.

2. How to Initiate a Return
To request a return, please contact us here with your order number and reason for return. We will provide you with return instructions, including the return address.

3. Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.
• We recommend using a tracked service to ensure safe delivery, as we cannot be responsible for lost returns.

4. Refunds Process

• Once we receive and inspect the returned item, we will notify you via email.
• If approved, a refund will be issued to your original payment method within 5-7 business days.
• Shipping fees are non-refundable unless the return is due to an error on our part.

5. Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at [Insert Contact Email].

6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will arrange for a replacement or refund at no extra cost to you.

7. Non-Returnable Items

• Personalized or custom-made items
• Gift cards
• Sale or clearance items

8. Contact Information
If you have any questions about our Refunds and Returns Policy, please contact us here.

Website: https://zoedoodlesstudio.com